Services Offered

Helping startups and small businesses build strong brands — while protecting what matters most: your revenue, reputation, and time.

 
 

SOP and Workflow Buildouts

  • We document how your risk team actually works, then rebuild it into clear, repeatable procedures: case handling, escalation paths, decision criteria, and quality checks. Your team gets faster onboarding, more consistent decisions, and processes that survive turnover. Best for: teams scaling up, new risk functions, and companies preparing for partner or audit reviews.

ML Fraud Data Annotation

  • Building or refining a fraud detection model? Accurate annotations require someone who actually understands fraud behavioral signals — not just a general labeler. We provide contract-based fraud data annotation with the financial context your model needs to perform. Best for: AI and fintech companies developing or improving fraud detection models.

Risk Training & Staff Development

  • Your team is your first line of defense. We design and deliver custom training sessions covering fraud detection, dispute handling, regulatory compliance, and security awareness — built from real-world experience, not just textbooks. Best for: Financial institutions onboarding new staff, fintechs building out risk teams, and small businesses wanting to reduce internal fraud exposure.

Chargeback & Dispute Process Optimization

  • Poorly managed chargebacks cost businesses thousands in preventable losses every year. We audit your dispute handling process under Reg E and Reg Z, rebuild your workflows where needed, and develop clear SOPs your team can follow consistently. Best for: Fintechs, e-commerce brands, and small businesses with high transaction volume.

AI Data Annotation and AI Risk Advisory

  • Financial AI needs financially literate humans in the loop. We help teams design labeling guidelines, review annotation quality, and set up human-review checkpoints, drawing on real experience in fraud, risk, and machine learning data annotation. Best for: AI teams and vendors building or tuning models for fraud, risk, payments, and banking use cases.

Fractional Risk Operations Support

Short-term senior support for backlogs, projects, and coverage gaps, without a permanent headcount commitment.